This article applies to the following Orbi products:
- SRC60
- SRK60
- SRR60
- SRS60
- SXK80
- SXK80B3
- SXK80B4
- SXR80
- SXS80
If you are having trouble installing your Orbi Pro WiFi System with the Insight app:
- If you already connected the router of your Orbi Pro System to the modem, disconnect it.
- Reboot your modem before connecting your router.
- After your modem reboots, connect your modem to the Internet port of your router with an Ethernet cable.
- Try installing your Orbi Pro System with the Insight app again.
If you are still unable to install your Orbi Pro WiFi System with the Insight app, you can manually install it using the router web interface:
- Connect a computer or mobile device to your router’s WiFi network using the router WiFi network name and password.
The router WiFi network name and password are located on the router sticker. - Launch a web browser and visit http://orbilogin.net.
The router web interface displays. - Follow the on-screen instructions to complete the manual installation.
For installation help with other Orbi products, see I’m having trouble installing my Orbi WiFi System; what do I do?.