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This security advisory addresses the following PSV IDs and ZDI IDs:

PSV-2020-0352

ZDI-CAN-11653

PSV-2020-0353

ZDI-CAN-11355

PSV-2020-0354

ZDI-CAN-11365

PSV-2020-0355

ZDI-CAN-11559

 

Associated CVE IDs: None

NETGEAR has released fixes for password recovery security vulnerabilities affecting the products listed in the table below.

NETGEAR strongly recommends that you download the latest firmware as soon as possible. Firmware fixes are currently available for all affected products. Consult the following table to see all affected models and their fixed firmware versions.

Models

Fixed Firmware Version

PSVs Fixed in Latest Release

ZDIs Fixed in Latest Release

AC2100

AC2400

AC2600

R6700v2

R6800

R6900v2

R7200

R7350

R7400

R7450

v1.2.0.76

PSV-2020-0352, 0353, 0354, 0355

ZDI-CAN-11653, 11355, 11365, 11559

R6220

R6230

v1.1.0.104

PSV-2020-0352, 0353, 0354, 0355

ZDI-CAN-11653, 11355, 11365, 11559

R6260

R6330

R6350

R6850

v1.1.0.78

PSV-2020-0352, 0353, 0354, 0355

ZDI-CAN-11653, 11355, 11365, 11559

R6120

v1.0.0.76

PSV-2020-0354, 0355

ZDI-CAN-11365, 11559

R6020

R6080

v1.0.0.48

PSV-2020-0354, 0355

ZDI-CAN-11365, 11559

 

To download the latest firmware for your NETGEAR product:

  1. Visit NETGEAR Support.
  2. Start typing your model number in the search box, then select your model from the drop-down menu as soon as it appears.
    If you do not see a drop-down menu, make sure that you entered your model number correctly, or select a product category to browse for your product model.
  3. Click Downloads.
  4. Under Current Versions, select the first download whose title begins with Firmware Version.
  5. Click Release Notes.
  6. Follow the instructions in the firmware release notes to download and install the new firmware.

 

Disclaimer

This document is provided on an "as is" basis and does not imply any kind of guarantee or warranty, including the warranties of merchantability or fitness for a particular use. Your use of the information in the document or materials linked from the document is at your own risk. NETGEAR reserves the right to change or update this document at any time. NETGEAR expects to update this document as new information becomes available.

The password recovery vulnerabilities remain if you do not complete all recommended steps. NETGEAR is not responsible for any consequences that could have been avoided by following the recommendations in this notification.

 

Acknowledgements

1sd3d working with Trend Micro Zero Day Initiative

 

Common Vulnerability Scoring System

Rating: Medium - High

Score: 6.5 – 8.8

Vectors:

  • PSV-2020-0352: CVSS:3.1/AV:A/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H
  • PSV-2020-0353: CVSS:3.1/AV:A/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H
  • PSV-2020-0354: CVSS:3.1/AV:A/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
  • PSV-2020-0355: CVSS:3.1/AV:A/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

 

Best Practices for Updating Firmware

We recommend that you keep your NETGEAR devices up to date with the latest firmware. Firmware updates contain security fixes, bug fixes, and new features for your NETGEAR products.

If your product is supported by one of our apps, using the app is the easiest way to update your firmware:

  • Orbi products: NETGEAR Orbi app
  • Nighthawk WiFi routers: NETGEAR Nighthawk app
  • Some NETGEAR Business products: NETGEAR Insight app (firmware updates through the app are available only for Insight subscribers)

If your product is not supported by one of our apps, you can always update your firmware manually by following the instructions in your product’s user manual, firmware release notes, or product support page. For more information, see Where can I find information about my NETGEAR product?.

 

Contact

We appreciate and value having security concerns brought to our attention. NETGEAR constantly monitors for both known and unknown threats. Being pro-active rather than re-active to emerging security issues is fundamental for product support at NETGEAR.

It is NETGEAR's mission to be the innovative leader in connecting the world to the internet. To achieve this mission, we strive to earn and maintain the trust of those that use NETGEAR products for their connectivity.

To report a security vulnerability, visit https://bugcrowd.com/netgear. 

If you are a NETGEAR customer with a security-related support concern, you can contact NETGEAR customer support at techsupport.security@netgear.com. 

For all other issues, visit http://www.netgear.com/about/security/. 

 

Revision History

2020-12-16: Published advisory

2020-12-18: Updated Acknowledgements section

Last Updated:07/07/2025 | Article ID: 000062641

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