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New Features and Enhancements:

  • Supports the NETGEAR Insight app and Insight Cloud Portal version IM-5.11.
  • Supports DHCP server configurations from the Insight app and Insight Cloud Portal.
  • Supports basic and Facebook Wi-Fi captive portals for your Guest WiFi network.
  • Supports Secure Diagnostic Mode for remote troubleshooting from the Insight app and Insight Cloud Portal. Secure Diagnostic Mode allows you to grant NETGEAR support engineers temporary remote access to a device for troubleshooting purposes, and then revoke support access at the end of the troubleshooting session.

Bug Fixes:

  • Enhances SSID management to support more features from the Insight app and Insight Cloud Portal.
  • Fixes some security issues.
  • Fixes client information in the Attached Devices page when the base is operating in AP mode.

Known Issues:

  • After updating the router firmware, existing clients can be steered to the router because the wireless readiness in the router is faster than the wireless readiness in the satellite. Workaround: Connected clients might notice slower throughput or a weaker signal, which resolves when the user roams or reconnects.

Download Link: https://www.downloads.netgear.com/files/GDC/SRK60/SRR60-V2.5.4.104.zip

Firmware Update Instructions:

If the Orbi Pro is connected to the Insight cloud, perform a firmware update through the firmware schedule policy, or manually perform a firmware update using the Insight app or local browser interface.

To update the Orbi Pro firmware from the local browser interface, follow the instructions in your product’s user manual. To find your user manual, visit https://www.netgear.com/support/, enter your model number in the search box, and click Documentation on the product page. We highly recommend updating the satellite firmware first, and then updating the router firmware.

After updating to the latest firmware, make sure to update your version of the NETGEAR Insight app for the best functionality and user experience.

Last Updated:10/17/2025 | Article ID: 000062516

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