NETGEAR provides Next Business Day (NBD)* replacement as part of the Overdrive and Fastlane services for select NETGEAR Enterprise switches, wireless access points and routers in the countries listed in this article.
NETGEAR also provides Advance Ground support as part of the Sprint service for select NETGEAR Enterprise switches, wireless access points and routers in the countries listed in this article.
Sprint, Overdrive, and Fastlane support services are available for purchase for eligible products. To find out whether your product is eligible, see the product datasheet at netgear.com/support.
For further information about Sprint, Overdrive, and Fastlane support services, refer to the Enterprise Support Services page.
For further information about NETGEAR's warranty return policy, refer to the Enterprise Warranty Return Policy page.
The following countries offer Advance Ground and NBD replacement support:
| Australia | Austria | Belgium |
| Bulgaria | Canada | Croatia |
| Cyprus | Czechia | Denmark |
| Estonia | Finland | France (Metropolitan) |
| Germany | Greece | Hungary |
| India** | Ireland | Italy |
| Latvia | Lithuania | Luxembourg |
| Monaco | Netherlands | Norway |
| Poland | Portugal | Romania |
| Slovakia | Slovenia | Spain (continental European territory only) |
| Sweden | Switzerland | United Kingdom (excluding the Channel Islands) |
| United States |
* Business hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. local time, excluding NETGEAR holidays. For Next Business Day delivery, NETGEAR must receive your call and authorize the replacement by the following cutoff times:
- United States and Canada: 2:00 p.m. PST (5:00 p.m. EST)
- United Kingdom and Ireland: 2:00 p.m.
- Central Europe: 2:00 p.m. CET
- India: 1:00 p.m. IST
- Australia: 2:00 p.m. EST
** In India, Next Business Day delivery depends on your region and is not guaranteed in all locations.