If your firewall restricts access to certain domains or ports, your Insight devices might not be able to reach Insight cloud services. Insight Managed devices cannot be configured or monitored with Insight if they cannot reach Insight cloud services. Make sure that the following domains and ports are not in your firewall's blocklist. If your firewall uses an allowlist, add the following domains and ports to your firewall's allowlist.
| Domains | Ports | |
| 1 | s3.us-west-2.amazonaws.com | TCP 443 |
| 2 | registration.ngxcld.com | TCP 443 |
| 3 | advisor.ngxcld.com | TCP 443 |
| 4 | presence.ngxcld.com | TCP 443 |
| 5 | devcom.insight.netgear.com | TCP 443 |
| 6 | api.insight.netgear.com | TCP 443 |
| 7 | presence.insight.netgear.com | TCP 443 |
|
8 |
xbroker-z1-i21.ngxcld.com xbroker-z1-i22.ngxcld.com xbroker-z1-i23.ngxcld.com xbroker-z1-i24.ngxcld.com xbroker-z1-i25.ngxcld.com xbroker-z1-i1.ngxcld.com xbroker-z1-i2.ngxcld.com xbroker-z1-i3.ngxcld.com xbroker-z1-i4.ngxcld.com xbroker-z1-i5.ngxcld.com xbroker-z1-i6.ngxcld.com xbroker-z1-i7.ngxcld.com xbroker-z1-i8.ngxcld.com xbroker-z1-i9.ngxcld.com xbroker-z1-i10.ngxcld.com xbroker-z2-i1.ngxcld.com xbroker-z2-i2.ngxcld.com xbroker-z2-i3.ngxcld.com xbroker-z2-i4.ngxcld.com xbroker-z2-i5.ngxcld.com xbroker-z2-i6.ngxcld.com xbroker-z2-i7.ngxcld.com xbroker-z2-i8.ngxcld.com xbroker-z2-i9.ngxcld.com xbroker-z2-i10.ngxcld.com xbroker-z2-i11.ngxcld.com xbroker-z2-i12.ngxcld.com xbroker-z2-i13.ngxcld.com xbroker-z2-i14.ngxcld.com xbroker-z2-i15.ngxcld.com xbroker-z2-i16.ngxcld.com xbroker-z2-i17.ngxcld.com xbroker-z2-i18.ngxcld.com xbroker-z2-i19.ngxcld.com xbroker-z2-i20.ngxcld.com xbroker-z2-i21.ngxcld.com xbroker-z2-i22.ngxcld.com xbroker-z2-i23.ngxcld.com xbroker-z2-i24.ngxcld.com |
TCP 443 |
| 9 | monitor.insight.netgear.com | TCP 443 |
| 10 | server-3-163-198-116.kix56.r.cloudfront.net | TCP 443 |
| 11 | s3-us-west-2-w.amazonaws.com | TCP 443 |
| 12 | insight-firmware-prod.s3.amazonaws.com | TCP 443 |
| 13 | time-a.netgear.com time-b.netgear.com time-c.netgear.com time-g.netgear.com time-h.netgear.com 0.openwrt.pool.ntp.org |
UDP 123 |
Last Updated:12/02/2025
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Article ID: 000062467