Devices running Android 10 and iOS 14 or later have a security feature that periodically changes their media access control (MAC) addresses when connecting to a network. This feature is enabled by default.
NETGEAR’s device manager uses MAC addresses to identify your connected devices. As a result of this feature, after your device is assigned a new MAC address, that device appears under the Home profile as a newly connected device.
To disable MAC randomization on Android 10:
- Launch the Android Settings app.
- Tap Network and Internet.
- Select Wi-Fi.
- Tap the gear icon next to your home WiFi connection.
- Select Advanced.
- Select Privacy.
- Select Use device MAC.
To disable MAC randomization (private addresses) on iOS 14:
- Launch the iOS Settings app.
- Tap Wi-Fi.
- Tap the information icon next to your home WiFi connection.
- Toggle the Use Private Address feature on.
Last Updated:07/07/2025
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Article ID: 000062172