If you get a “Device offline” error when you try to activate NETGEAR Armor, you might need to toggle Anywhere Access from the Nighthawk or Orbi app. After enabling and disabling Anywhere Access, you can activate NETGEAR Armor.
To toggle Anywhere Access on and off and activate NETGEAR Armor using the Nighthawk or Orbi app:
- Launch the Nighthawk or Orbi app from a mobile device that is connected to your router’s WiFi network.
The Dashboard appears. - Tap the
(menu) icon on the top left of your screen. - Tap Settings > Anywhere Access.
- Tap the Anywhere Access toggle to enable Anywhere Access.
- Tap the Anywhere Access toggle again to disable Anywhere Access.
- Tap the < (back) icon on the top left of your screen until you return to the Dashboard.
- Tap Security.
- Follow the on-screen instructions to activate NETGEAR Armor.
For more information:
- What features does NETGEAR Armor offer?
- How do I purchase NETGEAR Armor using the Nighthawk or Orbi app?
Last Updated:07/07/2025
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Article ID: 000061809