NETGEAR Support

What features of my NETGEAR Smart Managed Pro Switch can I access without registering?

Was this article helpful?   Yes     No

You can access the following features on your Smart Pro switch without registering:

  • System information
  • IP configuration
  • Power adapter capacity (FlexPoE models only)
  • Power over Ethernet configuration information
  • Memory log
  • Soft reboot
  • Reset to factory settings
  • Firmware update
  • Firmware file management
  • Configuration file upload and download
  • Remote diagnostics (enable or disable)

To access the full configuration and management capabilities of your switch, register your switch to your NETGEAR account

Last Updated:10/22/2023 | Article ID: 000061174

Was this article helpful?

Yes No

This article applies to:

 How to Find Your Model Number

Read this article in another language:

Looking for more about your product?

Get information, documentation, videos and more for your specific product.

Can’t find what you’re looking for?

Quick and easy solutions are available for you in the NETGEAR community.

Ask the Community

Need to Contact NETGEAR Support?

With NETGEAR’s round-the-clock premium support, help is just a phone call away.

See Support Options

Complimentary Support

NETGEAR provides complimentary technical support for NETGEAR products for 90 days from the original date of purchase.

Contact Support

NETGEAR Premium Support

GearHead Support for Home Users

GearHead Support is a technical support service for NETGEAR devices and all other connected devices in your home. Advanced remote support tools are used to fix issues on any of your devices. The service includes support for the following:

  • Desktop and Notebook PCs, Wired and Wireless Routers, Modems, Printers, Scanners, Fax Machines, USB devices and Sound Cards
  • Windows Operating Systems (2000, XP or Vista), MS Word, Excel, PowerPoint, Outlook and Adobe Acrobat
  • Anti-virus and Anti-Spyware: McAfee, Norton, AVG, eTrust and BitDefender
Learn More
ProSUPPORT Services for Business Users

NETGEAR ProSUPPORT services are available to supplement your technical support and warranty entitlements. NETGEAR offers a variety of ProSUPPORT services that allow you to access NETGEAR's expertise in a way that best meets your needs:

  • Product Installation
  • Professional Wireless Site Survey
  • Defective Drive Retention (DDR) Service
Learn More

Where to Find Your Model Number

To find the model/version number, check the bottom or back panel of your NETGEAR device.

Select a product or category below for specific instructions.