Enterprise AV Home WiFi Mobile Wifi Support Shop Deals

New Features and Enhancements:

  • HTTPS support for secure access to local browser interface.
  • Enhanced password complexity for the user accounts.
  • Introduced rate limit for the web GUI/SSH login failure attempts.

Bug Fixes:

  1. Addressed intermittent, rarely encountered access point hang issues.
  2. Fixed various stability and connectivity issues.
  3. Fixed – Unable to access the local browser interface using FQDN (Fully Qualified Domain Name).

Known Issues:

  1. When adding 2 different Facebook business pages for 2 captive portal (CP) profiles, only the latest Facebook configuration is applied to both CP profiles.
  2. Duplicate access point (AP) entries are created in Facebook Business Wi-Fi settings page when the AP is registered with Facebook a second time, reset to factory defaults and then configured in the Facebook business page to the CP profile.
  3. Configuration parameters related to packet capture are not clearly displayed in Mozilla Firefox browser with Ubuntu OS. Workaround: These parameters are displayed clearly in WIN OS on other browsers (IE11, Mozilla Firefox and Google Chrome).
  4. The dashboard screen becomes distorted when the screen resolution is 1280 X 800 or lower.

Firmware Update Instructions:

Download Link: http://www.downloads.netgear.com/files/GDC/WAC720/WAC720-730_firmware_V3.9.1.0.zip

  • Using the Download Link below, download and extract the new firmware to a convenient place such as your desktop. The Firmware File name after extracting is WAC720_WAC730_V3.9.1.0.tar
  • Login to the AP web interface.
  • Select Maintenance > Upgrade > Firmware Upgrade.
  • Click the Browse button and locate the image (.tar) update file.
  • Click the Apply button to initiate the update process.

During the update process, the wireless access point automatically restarts. The update process typically takes several minutes. When the Test LED turns off, wait a few more seconds before doing anything with the wireless access point.

Operational Notes:

  1. Business Central 2.x (2.0/2.1) is supported in AP running with V3.5.6.0 or higher Firmware version. By default Business Central mode is enabled.
  2. AP supports three modes of operation, Standalone mode, ensemble mode and CLOUD mode (or Business Central Wireless Manager Mode).
  3. HTTPS traffic is allowed when Wireless clients connected to FB Wi-Fi enabled SSID without authentication but not allowed for general CP enabled SSID without authentication.
  4. Wireless client session timeout depends on time period configured in the Facebook business page for the Facebook Wi-Fi authenticated clients.
  5. DNS server should be configured with the AP name to access AP GUI using AP name.
  6. The default IP address of the AP is 192.168.0.100 when the AP cannot get dynamic IP address. DHCP client is enabled by default.
  7. Enable/Disable Business central (Cloud Enabled) option resets the AP to factory default but retains IP, DNS and management VLAN settings
  8. In the following scenarios AP is expected to reboot automatically for the configuration to take effect:
    1. Firmware update.
    2. Reset factory defaults.
    3. Business central enable/disable.
    4. Restore configuration.

      In all the other conditions AP is not supposed to reboot automatically.

  9. Factory reset will be required to get managed by controller after update to latest Firmware.

Update Rules:

For Standalone and ensemble users

  • If fresh out-of-factory AP, recommend to upgrade to latest FW available in the Web and do factory defaults to configure the AP and deploy in production network.
  • If AP operating in standalone / ensemble mode with FW V3.6.12.0 or lower version, upgrade to latest FW. 
    Note: Please go through the “Feature limitations” section below before upgrading.
  • Highly recommends in ensemble mode to upgrade Master and Salve APs simultaneously to the latest FW for all the configurations to be synced properly.
  • The AP goes to factory defaults automatically when upgraded to FW V3.1.5.0 / V3.5.6.0 or higher version from the FW version below V3.1.5.0 only.  
  • Follow the steps below to restore the old configuration. 
    1. Do “config backup” if AP’s FW is less than V3.1.5.0.
    2. Upgrade to latest FW.
    3. Do factory defaults.
    4. Restore the backup config file.

For Business Central users

  • To connect to Business Central wireless manager, make sure AP has the FW V3.5.6.0 or higher version image where by default Business Central mode is enabled.

Feature Limitations:

  1. Firmware Update:
    1. The below feature related configurations will go to defaults after upgrading from FW V3.6.12.0 or lower to the FW V3.7.10.0 or higher version.
      1. Wireless scheduling: In the latest FW this configuration is available under per radio and security profiles per radio.
      2. Wireless client security separation: In the latest FW this configuration is available under security profiles per radio.
    2. MAC Authentication:Configurations done in FW V3.6.12.0 or lower version after upgrading to FW V3.7.10.0 or higher FW version will be available under SSID profiles page per radio.
  2. Backup / Restore feature:
    1. AP Mode.
      1. Restoring configuration file from V3.6.12.0 or lower version to the FW V3.7.10.0 or higher FW version will reset the configuration done for the below features only to defaults
        1. MAC Authentication
        2. Wireless scheduling
        3. Wireless client security separation
    2. Ensemble mode
      1. Backup / Restore configuration feature doesn’t work properly on ensemble enabled APs. Disable ensemble and restore the config file for configuration to apply properly.
  3. Rogue AP detection
    1. WAC720/730 – Rogue AP detection will not work when AP is operating in DFS channel.
  4. Ensemble Mode:
    1. There is no option to select which channels to be used (or not to be used) for Auto Channel Allocation feature in Ensemble mode.
      1. For 5GHz, Auto-channel logic will select only from non-DFS allowed channels for the current country code/revision list.
      2. For 2.4GHz, Auto-Channel logic will select either of these channels 1, 6, 11 only.

Firmware Update Instructions:

To update your product’s firmware, follow the instructions in your product’s user manual. To find your user manual, visit https://www.netgear.com/support/, enter your model number in the search box, and click the Documentation button on the product page.

Last Updated:07/07/2025 | Article ID: 000061154

This article applies to:

Recently Viewed Articles

    Our team is here to help!

    Phone
    Chat
    Email