New Features:
- Support site-to-site (Network to Network) IPSec VPN. Both IKEv1 and IKEv2 are supported.
- Remote tech support mode is added – Upon user’s permission, NETGEAR tech support team can remotely log in to the BR500 through a secure connection to perform diagnostics.
Bug Fixes:
- Fixes the issue where the BR500 might need to be manually rebooted in order for it to connect to the Insight Cloud after the firmware update. While this bug is fixed in this firmware, updating to this firmware version itself might result in the BR500 being disconnected from Insight Cloud one last time. Update to this firmware when you have local GUI or physical access to the BR500.
- Fixes the issue where the VPN status display/report in Insight might display a good connection as broken.
- Resolves the issue where the BR500 might need to reboot or rejoin a VPN group before connecting to an Insight VPN group.
- Fixes the issue where the subnet conflict causes the Insight Site-to-Site VPN to not work properly. This firmware will automatically resolve subnet conflicts. Check and resolve any subnet conflicts before the BR500 joins a VPN group if you want to customize your network rather than accepting an automatic network change by Instant VPN.
- Fixes the issue where the local GUI might report an invalid MAC address when a new VLAN is created.
- Fixes the issue where the NAT loopback was blocked by firewall. This release allows the NAT loopback to go through the firewall.
- Fixes the issue where the BR500 might lose configuration data after it reboots.
Known Issues:
- The BR500 GUI cannot be reached through VPN, through a static route from a different subnet, or by LAN users from a VLAN other than the default management LAN (VLAN 1).
Workaround: Access the GUI from the BR500 default management LAN. - Disable, Enable, and Add IPSec policy briefly disconnects an established IPSec connection to apply the new routing table and firewall rules. Workaround: Change the IPSec policy only when a brief disconnect is acceptable.
- After the firmware update, GUI access through the Firefox browser is slow. The root cause of this issue is that Firefox does not update the certificate properly. Workaround: Remove all old BR500 certificates:
- Launch Firefox.
- Select Options > Privacy & Security.
- Scroll down to the Security section.
- Click the View Certificates button.
- Delete all certificates named www.routerlogin.net.
Firmware Update Instructions:
To preserve your current configuration, it is always a good practice to backup device settings before a firmware update.
To back up the BR500 configuration to the Insight Cloud:
- Log in to your Insight account.
- Find the BR500 in device list.
- Edit the BR500.
- Select the Configuration Backup & Restore tab to create a configuration backup.
To back up the settings from the local GUI:
- Log in to the BR500 GUI.
- Select Advanced > Backup Settings.
If the BR500 is connected to the Insight cloud, schedule or perform an update using the Insight app or through the web portal.
To update the BR500 firmware from the web GUI, follow the instructions in your product’s user manual. To view your product’s user manual, visit https://www.netgear.com/support/product/BR500.aspx#docs.
After updating to the latest firmware, make sure to update to the latest version of the NETGEAR Insight app for the best functionality and user experience.
VPN client programs:
The BR500 supports both site-to-site and client-to-site VPN connections. For the best user experiences, update the Insight Instant VPN client programs. To download the Insight Instant VPN client programs for Windows or Mac, visit https://www.netgear.com/support/product/BR500.aspx#download
Download Link : http://www.downloads.netgear.com/files/GDC/BR500/BR500-FW-V5.6.0.1.zip