Your BR500 router can connect to another BR500 over a secure site-to-site IPSec virtual private network (VPN) connection. Both BR500 routers must be running the same firmware, version 5.5.1.1 or later.
To request product support by email, follow the link below to the Contact Us page, then:
- Click Get Support
- Click OPEN A SUPPORT CASE
- Sign in or create a NETGEAR account
- Select an eligible product to request hardware support
If you prefer to call or chat with us, select the buttons next to Email.
Contact Us