New NETGEAR products come with a one-year warranty and 90 days of complimentary 24/7 technical support. To verify the length of your product’s warranty, you must upload proof of purchase.
Before you can upload proof of purchase, you must register your NETGEAR product. For more information, see How do I register a product on MyNETGEAR?
To upload proof of purchase for your NETGEAR product:
- Visit my.netgear.com.
- Enter your Email Address and Password.
Note: If you do not have a MyNETGEAR account, see How do I create a MyNETGEAR account? - Click NETGEAR Sign In.
- Select Products > My Registered Products.
- Select the product that you want to upload proof of purchase for.
- Click (+) Support Documents > Choose File.
- Select the file containing your product’s receipt or invoice.
MyNETGEAR accepts PDF, PNG, JPG, BMP, and ZIP file types. The maximum file size is 5MB.
Note: If you have a paper receipt, scan or take a photo of the receipt and upload the file to your computer. - Click Upload.
Your document is uploaded.
If you need to create a support case to request a replacement product, see How do I create a NETGEAR Support Case?
Last Updated:07/07/2025
|
Article ID: 000060798