New Features:
- Config backup/restore through the Insight app and Cloud portal
Bug Fixes:
- Fixes the issue where the Insight agent hangs intermittently and the Insight app and Cloud portal fails to display the device and VPN status properly.
Known Issues:
- The BR500 GUI cannot be reached through VPN, through a static route from a different subnet, or by LAN users from a different VLAN other than the default management LAN (VLAN 1).
Workaround: Access the GUI from the BR500 default management LAN.
Firmware Update Instructions:
If the BR500 is connected to the Insight cloud, schedule or perform an update using the Insight app or through the web portal. To update the BR500 firmware from the web GUI, follow the instructions in your product’s user manual. To find your user manual, visit https://www.netgear.com/support/, enter your model number in the search box, and click the Documentation button on the product page.
Download Link : http://www.downloads.netgear.com/files/GDC/BR500/BR500-FW-V5.5.0.1.zip
Last Updated:10/17/2025
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Article ID: 000060536