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To view the voice status of your cable telephony modem:

  1. Launch a web browser from a computer or mobile device that is connected to your network.
  2. Enter http://192.168.100.1.
    A login window displays.
  3. Enter the modem user name and password.
    Note: The user name is admin. The default password is password. The user name and password are case-sensitive.
    The BASIC Home page displays.
  4. Select Voice > Voice Status.
    The following information displays:
  • MTA Provision Status. This is the current MTA (Multimedia Terminal Adaptor) provision state. The following table shows each possible provision status:

Status

Description

Not Ready

MTA not ready to provision yet

DHCP Processing

Starting DHCP process to acquire IP address

Establishing Security

Completed DHCP process, starting to establish security

Starting TFTP

Completed Security setup, starting TFTP process (downloading configuration files)

Config File processing

Completed TFTP process, checking configuration file

CMS Registered

MTA provision complete

  • MTA MAC Address. This is the MAC address of the MTA interface.
  • MTA Telephony Line 1 and Line 2 Status. These are the hook states of line 1 and line 2. The possible states of the telephone lines are off hook or on hook.
  • MTA Line 1 and Line 2 HD Audio Status. These are the MTA HD audio status of telephone lines 1 and 2. This option will show one of the following:
    1. Enable – The line is capable of using G. 722 (HD quality).
    2. Disable – The line is not capable of using G. 722. 
Last Updated:07/07/2025 | Article ID: 000060521

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