Enterprise AV Home WiFi Mobile Wifi Support Shop Deals
Add a Device by Scanning Its Barcode With the Insight App

To add a device by scanning its barcode with the Insight app:

  1. Locate the product label on the rear or bottom of your device.
  2. Launch the Insight app.

    All organizations display.

  3. Tap the organization for which you want to add a device to a network location.
  4. Tap the + button
  5. Tap SCAN BARCODE.
  6. Point the camera of your mobile device at the barcode on the product label.

    The Insight app automatically recognizes a valid barcode and places the associated serial number in the Enter Serial Number field.

  7. Tap GO.
  8. Select a network location.
  9. Name your device and tap Next.
  10. Tap Continue.
  11. If you are adding an Insight Managed switch or access point, follow the onscreen instructions to set up your device.

    It might take up to 20 minutes for the status of your device to turn green in the Insight app and in the Cloud Portal.

Last Updated:07/07/2025 | Article ID: 000059630

Our team is here to help!

Phone
Chat
Email