Enterprise AV Home WiFi Mobile Wifi Support Shop Deals

Your can view product support information for your registered products, including entitlements, contracts, (support) cases, and return merchandise authorizations (RMAs).

To view your product support information using the Insight app:

  1. Launch the Insight app.

    All organizations display.

  2. Tap the menu button in the upper left corner of the screen.
  3. Tap Technical Support.
  4. Tap Registered Products.

    The registered products display.

  5. Tap a product.

    Product information displays.

    In addition to tabs that let you select and view videos, articles, and community questions and responses, the following tabs provide specific support information:
  6. To view all support cases that you opened, tap the support case icon in the upper right corner of the screen.

    The subject and status of each case displays.

Last Updated:07/07/2025 | Article ID: 000059585

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