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Enable Port Forwarding

Port forwarding allows the application to be accessible over the Internet so that external applications can connect to Milestone Arcus. For port forwarding to function, either enable UPnP on your router or manually configure port forwarding on your router. By default, port forwarding is disabled.

CAUTION:
When you enable port forwarding, make sure that your user accounts are protected by strong passwords to prevent unauthorized access to the application over the Internet.

To enable port forwarding:

  1. Log in to the ReadyNAS.
  2. In the Apps section of the Overview page, click the Milestone Arcus Surveillance link.

    If the link does not display, click the Apps section heading.

    The Milestone Arcus login page displays.

  3. Log in by doing one of the following:

    • No user account exists. Click the Log in button.

    • A user account exists. Do the following:

      1. Enter your user name and password in the user name and password fields.
      2. Click the arrow button.

    The Home View page displays.

  4. Select Settings > Smart connect.

    The Port forwarding page displays.

  5. Below Automatic port forwarding, move the slider from the OFF position to the ON position.

    The external IP address displays automatically in the External address (automatic) field.

  6. To use another external IP address, enter the IP address in the External address (manual) field.
  7. To test the connection, click the Test connection button.

    The results of the test display on the page.

Last Updated:07/07/2025 | Article ID: 000058864

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