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When you purchaed a NETGEAR ProSupport for Home plan, you received a confirmation email from NETGEAR. The confirmation email that you received includes the phone number for NETGEAR ProSupport.

If you can't find the email, you can log in to your MyNETGEAR account to contact a NETGEAR ProSupport agent.

To contact a NETGEAR ProSupport agent:

  1. Visit my.netgear.com and log into your MyNETGEAR account.
  2. Click PRODUCTS > My Registered Products at the top of the page.
  3. Click CONTACT SUPPORT to the right of your product with ProSupport.
    A support popup displays.
  4. Select a way to contact support:
    • PHONE
      1. Fill in the Describe Your Issue field.
      2. Click NEXT.
        NETGEAR Support's contact information displays.
      3. Take note of the unique case number displayed in blue and call the applicable phone number.
    • CHAT
      1. Click START CHAT.
        A live chat window displays.
    • EMAIL
      1. Enter a subject and description of your issue in the text entry fields.
      2. Click NEXT.
Last Updated:07/07/2025 | Article ID: 000055956

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