How do I enable or disable switch ports in Insight?

By default, all switch ports are enabled. You can disable ports (shut them down) and you can reenable ports (bring them up).

You can use the NETGEAR Insight mobile app or the Insight Cloud Portal to configure a switch port in the following ways:

You can configure an individual port.
You can configure a batch of ports on the same switch.
You can configure a group of ports on different switches in the same network location (Insight Cloud Portal only).

To enable or disable one or more ports using the Insight app:

Launch the Insight app.
If you have an Insight Pro account, select an organization.
If the managed devices do not display, tap Devices.
Select the switch that you want to configure.
Scroll down and tap CONFIG PORTS.
A warning pop-up window opens and informs you that the values that are shown on the Port Config Wizard page for the ports are the default values and not the currently configured values.
Tap OK.
The Port Config Wizard page displays.
Select the ports that you want to configure.
Tap the Enable Port button to enable or disable the ports.
By default, all ports are enabled. If the button displays green, the selected ports are enabled. If the button displays white, the selected ports are disabled.
Tap Save.
Your settings are saved.

To enable or disable one or more ports on the same switch using the Insight Cloud Portal:

Access the Insight Cloud Portal.
If you have an Insight Pro account, select an Organization.
Select a location.
Select Wired.
Scroll down to the Devices pane, point to the switch that you want to configure, and click the pencil icon at the right of the page.
Either select a single port or select a group of ports:
- Select a single port. Do the following:
  1. In the graphic, click the port that you want to configure.
  2. Select Settings.
- Select a group of ports. Do the following:
  1. In the graphic, click any port.
  2. Select Settings.
  3. Click the Batch port configuration button.
    A warning pop-up window opens and informs you that the values that are shown on the wizard page for the ports are the default values and not the currently configured values.
  4. Click the Yes, Open Batch Config button.
    A graphic displays again.
  5. In the graphic, select the ports that you want to configure.
    Selected ports display green.
Click the Enable Port button to enable or disable the selected ports.
By default, all ports are enabled. If the button displays green, the selected ports are enabled. If the button displays gray, the selected ports are disabled.
Click the Save button.
Your settings are saved.

To enable or disable a group of ports on different switches in the same network using the Insight Cloud Portal:

Access the Insight Cloud Portal.
If you have an Insight Pro account, select an organization.
Select a location.
Select Wired.
At the top right of the page, click the Settings button.
Select Group Port Config.
In the graphic for each switch that you want to configure, select the ports that you want to configure.
Selected ports display green.
Click the Enable Port button to enable or disable the selected ports.
By default, all ports are enabled. If the button displays green, the selected ports are enabled. If the button displays gray, the selected ports are disabled.
Click the Save button.
Your settings are saved.

Last Updated:07/07/2025 | Article ID: 000054794

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