Orbi Pro WiFi Systems are set up in AP mode by default because NETGEAR assumes that your business already has a router from your Internet service provider. However, your Orbi Pro examines your network during set up and if a router is not found on your network, it gives you the option to change your Ori Pro to operate in router mode.
To request product support by email, follow the link below to the Contact Us page, then:
- Click Get Support
- Click OPEN A SUPPORT CASE
- Sign in or create a NETGEAR account
- Select an eligible product to request hardware support
If you prefer to call or chat with us, select the buttons next to Email.
Contact Us