A captive portal is a page that guests see when they attempt to connect to your access point’s WiFi network. Insight lets you choose an image, a short message, and an optional end user license agreement (EULA) to display on your captive portal. For example, you could use an image of your business and a message that tells your customers where to find the WiFi password.
You can also set a session timeout and enter a URL to redirect users to after they enter the WiFi password.
To create a captive portal using the NETGEAR Insight mobile app:
- Launch the Insight app.
- If you have an Insight Pro account, select an organization.
- If the managed devices do not display, in the menu at the bottom, tap Devices.
- Select the access point that you want to configure.
- Tap WiFi Networks.
- Tap the WiFi network that you created for this access point.
- Tap Captive Portal.
- Tap the Enable Captive Portal radio button.
The captive portal settings display. - Tap Display Message and enter a Title and a Message.
- Tap EULA to disable the EULA content section, or enter EULA Content for the captive portal.
- Tap the arrow in the upper left to return to the Captive Portal settings.
- If you want to redirect users to a website after they view the captive portal, tap Redirect URL and enter a redirect URL.
- Select a Session Timeout between 30 minutes and 24 hours.
- Select a logo image to display on the captive portal:
- If you want to use the default WiFi symbol, tap Default.
- If you want to use a different logo, tap Replace.
- Tap OK to allow Insight to access your photos.
Round images work best. If you upload a rectangular image, only a round section in the center of the image is visible. - Take a new photo or upload an existing photo and tap Save.
- Tap Preview to see what the captive portal will look like to guests on your WiFi network.
- After you are done editing the captive portal settings, tap Save.
To create a captive portal using the Insight Cloud Portal:
- Log in to the Insight Cloud Portal.
- If you have an Insight Pro account, select an organization that has your access point.
- Select the network location that has your access point.
- Click Wireless > Settings.
- Click the pencil symbol to the right of the SSID that you want to edit.
- Click Enable Captive Portal.
- If you want to redirect users to a website after they view the captive portal, click the Redirect URL slider and enter a redirect URL in the Redirect URL field.
- Select a Session Timeout between 30 minutes and 24 hours.
- Select a logo image to display on the captive portal:
- If you want to use the default WiFi symbol, do nothing.
- If you want to use a different logo, click Choose a file.
- Locate the image file on your computer and click Open.
Round images work best. If you upload a rectangular image, only a round section in the center of the image is visible.
- Under Display Message, enter a Title and a Message that your guests will see.
- Click EULA to disable the EULA content section, or enter EULA Content for the captive portal.
- Click Preview to see what the captive portal will look like to guests on your WiFi network.
- After you are done editing your captive portal settings, Click Save.
Last Updated:07/07/2025
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Article ID: 000044350