You can reset your NETGEAR cable modem or modem router using the Reset button on the back of the device.
If you have an active NETGEAR Armor or NETGEAR Smart Parental Controls subscription associated with your modem router, you must manually reactivate Armor or Smart Parental Controls (SPC) services after performing a factory reset. To reactivate, launch the Nighthawk app and tap the Armor or SPC tile, then follow the prompts.
To reset your NETGEAR cable modem or modem router:
- Locate the Reset button on the back of your cable modem or modem router.
If you have a USB drive connected to your modem router, remove it. - Using a paper clip or similar object, press and hold the Reset button for about seven seconds.
- Release the Reset button and wait for your cable modem or modem router to reboot.
Factory default settings are restored. - (Optional) If you removed a USB drive in step 1, reinstall it.
For more information, see How can I troubleshoot my cable modem?
Last Updated:07/07/2025
|
Article ID: 000038536