Genie Desktop Version 2.4.60 / 2.4.40, Updated Jan 9, 2019

To request product support by email, follow the link below to the Contact Us page, then:

• Click Get Support
• Click OPEN A SUPPORT CASE
• Sign in or create a NETGEAR account
• Select an eligible product to request hardware support

If you prefer to call or chat with us, select the buttons next to Email.

Orders & Subscriptions

For questions about billing, subscriptions, or recent orders, please chat or email us.

Technical Support

For help with setup, troubleshooting, product connectivity, and other technical issues. Choose the number below based on your location:

• United States: +1 888 638 4327
• United Kingdom: +44 118 315 0102
• Canada: +1 888 638 4327 (English) / +1 877 875 1880 (French)
• Australia: +61 130 036 1254
• Austria: +43 800 803 509
• Belgium: +32 800 580 93
• Denmark: +45 807 026 66
• Finland: +46 844 682 135
• France: +33 186 659 938
• Germany: +49 180 690 5959
• Hong Kong: +852 800 931 599 (Chinese) / +1 888 638 4327 (English)
• India: +91 1800 419 4543
• Italy: +39 023 859 8070
• Japan: +81 345 894 755
• Luxembourg: +33 186 659 938 (French) /+49 180 690 5959 (German)
• Mexico: +52 800 062 2918
• Netherlands: +31 207 219 080
• New Zealand: +64 800 174 600
• Norway: +46 844 682 135
• Poland: +48 223 079 276
• Singapore: +65 315 862 96
• Spain: +34 900 938 704
• Sweden: +46 844 682 135
• Switzerland: +41 435 085 998

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